Frequently Asked Questions

When will you have materials in other languages?

We are actively working on new materials so that more children and adults alike can enjoy Nafɔlan cards. Please feel free to email us at info@nafolan.com if you would like us to consider translations in your mother tongue.

 

I'm an adult; can I use these flashcards?

Yes of course. These flashcards are for all ages and we hope children and adults alike will benefit from using our flashcards to brush up on a language they are already familiar with or serve as an introduction to a new language.

 

What makes Nafolan Cards so special?

We have the only language flash cards that focus on actual words and phrases to encourage conversations in a new language.

 

I’d like to become a stockist, how do I go about this?

Thank you for wanting to collaborate with Nafɔlan. We are passionate about passing our cultural heritage through language and welcome the opportunity to work with companies that share this passion. Please send us an email at info@nafolan.com.

 

Can I change or cancel an order?

Once an order has been dispatched, we will not be able to process any changes to your order. If you would like to change or cancel your order, please email us within the first 8 hours of your order at info@nafolan.com and we will see what we can do.

 

What do I do if my products arrived damaged?

We cannot accept responsibility for damages caused by our delivery partners. In the event that your order arrives damaged in any way, please email us as soon as possible at info@nafolan.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 

How do I get in contact with you?

We would love to hear any questions or feedback you have. Feel free to send us an email on info@nafolan.com

 

How much is shipping?

The price of shipping is calculated at checkout and is determined by how many items you buy and where you are located. UK orders over £55 and International orders over £100 qualify for free postage. For more information please see our delivery and returns page.

 

Where are you located?

We are based in the United Kingdom.